Managing customer expectations: What are your business’s unwritten rules?
[vc_row][vc_column][vc_column_text] I practice yoga regularly. The studio has a few posted rules. Things like: no…
Continue Reading[vc_row][vc_column][vc_column_text] I practice yoga regularly. The studio has a few posted rules. Things like: no…
Continue ReadingI have a number of prospective clients email me, asking whether I’d be a good…
Continue ReadingFor many of us, it’s the hardest part of running a business: managing an unhappy…
Continue ReadingI read the book Pivot: The Art and Science of Reinventing your Life with great…
Continue ReadingWhen you were in high school, a lot of people probably asked you what you…
Continue ReadingI probably didn’t need to add ‘busy’ to the title. We’re all busy, right? Here’s…
Continue ReadingThis week, I’ve written an article for Craft Industry Alliance on Tips to Prepare, Value…
Continue ReadingDiscussion of the Customer Acquisition Cost has come up several times within my earshot recently.…
Continue ReadingAre you a giver? Or a taker? Do you freely share information? Or keep your…
Continue ReadingThis post contains a affiliate links. If you make a purchase, I will receive a…
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