Managing customer expectations: What are your business’s unwritten rules?
[vc_row][vc_column][vc_column_text] I practice yoga regularly. The studio has a few posted rules. Things like: no…
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[free download] A Quick Guide to Getting Started with Social Media
I have a number of prospective clients email me, asking whether I’d be a good…
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Strategies for Handling Difficult Customers
For many of us, it’s the hardest part of running a business: managing an unhappy…
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Mastering the Pivot: Advice from Women Running Two Businesses
I read the book Pivot: The Art and Science of Reinventing your Life with great…
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Is your Job Right for Your Personality?
When you were in high school, a lot of people probably asked you what you…
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Book Recommendations for Busy Business Owners
I probably didn’t need to add ‘busy’ to the title. We’re all busy, right? Here’s…
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Are you Over-Valuing Your Sole-Proprietorship Business?
This week, I’ve written an article for Craft Industry Alliance on Tips to Prepare, Value…
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Customer Acquisition vs. Retention: it’s Cheaper to Keep the Customers You Already Have
Discussion of the Customer Acquisition Cost has come up several times within my earshot recently.…
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Are you a Giver? Or a Taker? Compelling Reasons to Practice the Abundance Mindset.
Are you a giver? Or a taker? Do you freely share information? Or keep your…
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The Growing Importance of a Calm Response
This post contains a affiliate links. If you make a purchase, I will receive a…
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